Terms of service
ALEF PREMIUM SPORTSWEAR - L.L.C - S.P.C
Licence No: CN-5754966 – Abu Dhabi, UAE
Email: support@alef.fit | Phone: +971 50 356 0065
Welcome to ALEF By using our website www.alef.fit, you agree to the terms and conditions outlined below. We operate ALEF to serve a community built on performance, Gulf heritage, and purpose-driven movement. These terms protect both you, as our valued customer, and us, as the licensed business.
1. Eligibility & Website Use
You must be of legal age in your country to shop with us. You agree not to use our products for any unlawful purpose or in violation of any laws applicable in your jurisdiction, including copyright laws.
2. Orders & Payments
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All orders placed through our website are subject to acceptance and confirmation.
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We reserve the right to cancel or refuse any order for reasons such as suspected fraud, stock unavailability, or pricing errors.
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All prices are listed in AED.
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Payment must be made in full at checkout via approved payment methods.
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We do not store customer card information.
3. Shipping & Delivery
We ship from Abu Dhabi, UAE using trusted delivery partners, including INJAZ Express. Shipping timeframes, fees, and countries served are detailed in our Shipping Policy.
4. Returns & Refunds
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You may return eligible items within 30 days of delivery.
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All returns must be approved in advance, be unused, and in original condition with tags and packaging intact.
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Refunds will be processed to the original payment method within 30 business days after inspection. For full details, see our Refund & Return Policy.
5. Product Accuracy
We strive to provide accurate descriptions, sizing, and product images. Actual colors and textures may vary slightly due to different screen or device settings.
6. Account Responsibility
If you create an account, you are responsible for maintaining its security. You must ensure your account details are accurate and up to date.
7. Intellectual Property
All content on www.alef.fit (including text, images, designs, and logos) is owned or licensed by ALEF PREMIUM SPORTSWEAR - L.L.C - S.P.C. You may not copy, reproduce, distribute, or misuse any content without prior written permission.
8. Third-Party Tools & Links
We may offer access to tools or services provided by third parties. These are offered “as is” and “as available” without warranties. We are not responsible for any issues arising from their use.
9. Limitation of Liability
Our liability is limited to the amount you paid for the purchased product. We are not liable for any indirect, incidental, or consequential damages related to the use of our website or products.
10. Governing Law
These Terms are governed by the laws of the United Arab Emirates. Any disputes will be resolved under UAE jurisdiction.
11. Updates to Terms
We reserve the right to modify these Terms at any time. Continued use of our website after changes means you accept the updated Terms.
Need Support?
Email: support@alef.fit
Phone: +971 50 356 0065